The Firdous Silky A-rag

Shipping

• United States: $5 flat rate. Free on orders of $50 or more, applied automatically at checkout.
• International: $22 flat rate. Import duties, taxes, and customs fees are not included and are paid by the recipient on delivery.
• Every order ships with USPS from Philadelphia. Orders dispatch within 2–3 business days (Monday to Friday, excluding holidays). Delivery time is separate and depends on your destination.

Returns

• Request a return within 10 days of delivery.
• Holiday gifts: orders placed Nov 1 – Dec 31, 2026 can be returned within 30 days of delivery.
• Items must be unused, unwashed, and in their original condition and packaging.
• Sale items and gift cards can't be returned. Discounted bundles aren't sale items and follow the standard return conditions.
• The cost of the return label is deducted from your refund.
• Original shipping charges are non-refundable.
• Exchanges cover items that arrive defective or damaged. We replace them with the same item.
• Items marked as a gift and shipped straight to the recipient are refunded as gift credit. Gift recipients can also exchange eligible items for store credit.

How to start a return

Email aragapparel@gmail.com with your order number and the items you'd like to return. We'll send you a return label.

How refunds work

1. We receive your return.
2. We inspect it and email you to let you know whether your refund is approved or declined.
3. Approved refunds are issued to your original payment method.

Once we issue a refund, your bank or card company may take extra time to post it to your account.